The Customer
The customer is a leading conglomerate renowned for its comprehensive array of national and international logistics solutions. Its offerings span a spectrum of services, including storage, warehousing, distribution centers, land transportation, customs brokerage, last-mile delivery, maritime and port agency, international freight forwarding, and international transport services. Based in Latin America, the customer achieved complete vertical integration across all logistical services and has a remarkable infrastructure comprising over 282,500 square meters of storage space.
The customer is also certified under the Business Alliance for Secure Commerce (BASC). The BASC is an international business alliance, created to promote secure international trade in cooperation with governments and international organizations. BASC is instrumental in spearheading the adoption of supply chain security practices and standards across industry participants. To attain certification, the customer is required to implement a comprehensive management security system throughout its supply chain that focuses on two pillars: (a) integrity, ethics, and reputation; and (b) physical and procedural controls over its operations and business partners.
The Challenge
As a large conglomerate, the customer confronts formidable challenges when safeguarding operations and minimizing risks across its vast logistical services. Maintaining uninterrupted solutions is crucial for seamless logistics management because complete vertical integration means that disruptions in one area could cascade into others, incurring financial costs and affecting efficiency and service delivery. The customer must also maintain its BASC certification and pass audits to verify compliance with BASC norms and international supply chain security standards.
Find out how a logistics leader enhanced supply chain cybersecurity with CTEM. Download the case study now to uncover strategies for operational resilience and BASC compliance.