The Customer
The customer, Netpluz Asia Pte Ltd (Netpluz Asia), is a regional Managed IT and Communications Service Provider serving businesses in the greater Asia Pacific region with reliable and high-performance communication services across data, voice, video, mobility, analytics as well as cybersecurity, to over 2000 customers in the region, with key clients in the Enterprise and Financial Services segment. Their current services infrastructure is deployed both on-premises in a data center, as well as in the cloud, including Windows® based virtual machines, delivering services to customers remotely and through VPN.
The Challenge
Netpluz Asia has a robust managed security services portfolio that includes Managed Security Operation Center (SOC), Network/Infrastructure Vulnerability Assessment & Penetration Testing (VAPT), Web Server/Application VAPT, Compromise Assessment, Mobile Application VAPT, API Testing, Wireless VAPT, and Phishing E-mail Simulation, among others. To address the current cybersecurity landscape and deliver end-to-end cybersecurity solutions, Netpluz Asia wanted to include Managed Detection and Response (MDR) services as part of their Managed Security Operations Center (SOC), without the need for incremental resources and security analyst skill sets, which they lacked.